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Basically customers are speaking to robots; either A/I or human working within a flow chart. They can only tell you a limited amount of things, most of which you already know, or spout the usual stuff like "we're so sorry... your order should arrive in one or two of...
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Company wrote 0 public responses to the review from Aug 18.
#1332767
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This already has happened to me several times -- first with Amazon Web Services and now OneSaas, both of which are connected to ZenDesk: Retail customer service has gone down the tubes Internet companies don’t even offer so-called oxymoronic “customer service.”...
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Company wrote 0 private or public responses to the review from May 26.
I didn't like
  • Your lies and deceit
  • Your stupid customer replies and not resolving
#1265128
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Warframe Zendesk

Zendesk is extremely slow in responding to customers
Company wrote 0 public responses to the review from Nov 14, 2017.
1.0
Details
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Style and Design
Usability
Value for money
Website
#1131034
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Zendesk replies daily by email with stupid non solutions to my problem receiving an online order from Choicest1. I do not know if the two companies are actually one company. Do not deal with either company! I have sent numerous pictures to zendesk representing...
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Company wrote 0 public responses to the review from Oct 04, 2017.
Anonymous
Toinou

Zendesk does not have a support service! It's a joke for an helpdesk company! They're just thieves. That company and its offers are worst than free offers like freshdesk vs zo...

Anonymous
1Worse than No Support

Zendesk is the worst support service I have ever encountered! I started to inquire about SEC-related questions on Startengine.com, which provide no other way to communicate an...

1.0
I didn't like
  • Your stupid customer replies and not resolving
  • Your lies and deceit
#1110533
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Had to deal with this,"service",for a period of time,due to a simple end user customer related issue with my personal account.The issue was never resolved,and I eventually severed ties with the company,(Lumosity),using this "service",due to this disconnect with...
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Company wrote 0 public responses to the review from Jul 30, 2016.
1.0
I didn't like
  • Inability or unwillingness to deal with simple issue
#891457
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i have an inquiry about building a custom report and all they do is just sending a guide link. I asked further support how to change some options but they say ask through their partner with additional fee. this company support service is a joke. === Marianne Meyer...
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Company wrote 0 public responses to the review from Jul 22, 2016.
1.1
#886984
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Trail Size Product Review

Order a trail size product for 4.95 shipping and handling in January canceled in Feb charged 89.99 in May how can they do this .was told confirmation they gave me no good.Will file complaint with better business bureau.
Company wrote 0 public responses to the review from Jun 11, 2014.
Swainsboro, Georgia
#496308
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It is very simple, as I was browsing through Zendesk website for information and even maybe to apply for a job, suddenly my security software informed me that there was an attempt of click jacking from zendesk and blocked the script. As I tried further to different...
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Company wrote 0 public responses to the review from Feb 10, 2014.
Anonymous
Ian

I agree totally, very poor support and customer service. They really don't care and they are tracking user like mad + click jacking attempts.zendesk really sucks !

#475041
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I received this from "Twitter Support": ## Please do not write below this line ## Ticket #1004269: Hello From Twitter Got it! Your request made it to Twitter Support. Someone from our support team will review it as soon as possible. You can review the status of your...
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Company wrote 0 public responses to the review from May 26, 2010.
Anonymous
Anonymous

twitter uses the zendesk product for customer support

#183567
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